Privacy Policy
This policy explains what information the DAWN website collects, why, who helps us handle it, and how long we keep it.
Effective: September 19, 2026
DAWN stands for Dedicated to Aurora’s Wellness and Needs. This policy covers the DAWN website only. It does not cover your medical care or your health records.
Please do not send health information through this website
Do not use this website’s forms to share symptoms, diagnoses, medicines, or other private health information. If you are a current patient with a health question, use the Patient Portal (opens in a new window) or call DAWN at 303-800-9677.
This website is not for emergencies. For a medical emergency, call 911 or go to the nearest emergency department.
Information you choose to give us
Contact Us forms. When you send a form on our Contact Us page, we receive what you enter.
- To request an appointment or ask a question as a current patient, we need your name and phone number so our team can call you back. Everything else on those forms, such as your date of birth, email address, preferred language, insurance status, and message, is optional. Our team will still reach out if you give only your name and phone number.
- The volunteer, donation, community partner, and other-needs forms ask for your name, email address, and the topic of your question, so we can reply. A message is optional.
Form submissions are not saved on the website. Each submission is sent by email to the DAWN director responsible for that kind of request, or their designee. We keep these emails for at least 2 years.
Leadership and volunteer profiles. Some DAWN leaders and volunteers have a profile on this website. Everything in a profile, including a name, photo, credentials, affiliation, and biography, is shared voluntarily. A profile’s contact email is kept private and is never shown on the website. It is used only to send the person a secure link to update their profile. That link works for 30 days.
If you would like any of your profile information changed, removed, or deleted, use the Other needs form on our Contact Us page and choose Privacy request or profile removal.
Donations. Donations are made through Qgiv, our donation processor. You enter your payment details directly into Qgiv’s secure form. Qgiv shares the information you give it with DAWN, such as your name, address, phone number, and other details you choose to provide, so we can thank you and keep accurate records. DAWN does not receive your bank account information. Qgiv’s own privacy policy applies to the information you give Qgiv.
Information collected automatically
Website statistics. We use Independent Analytics, which runs on our own website and does not use cookies. It records the pages visited, how a visitor arrived (for example, from a search engine), the type of device and browser, and an approximate city and country worked out from the visitor’s IP address. It also notes that a form was sent, but not what the form said. Your IP address and browser details are turned into a coded identifier; the IP address itself is not kept. We use these statistics only to understand how the website is used and to improve it. They are not shared with advertisers, and we keep them for one year.
Security. To protect the website from attacks, our security software (Wordfence) records the IP address, browser details, and time of sign-in attempts and of visits it blocks or flags as suspicious. These records are kept as a rolling log: only a set number of the most recent records is kept, and older ones are deleted as new ones are added. Wordfence may share information about attacks, such as the attacking IP address, with its security network.
Spam protection. Our forms use Cloudflare Turnstile to check that a form is being sent by a person rather than an automated program. Turnstile runs when the Contact Us page loads. It receives your IP address and technical information about your browser and device, and Cloudflare uses it only for this check.
Translation
Our website offers automatic translation. If your browser is set to one of our supported languages, the website switches to it automatically on your first visit. You can also choose a language from the language menu. Translation is provided by Google through the GTranslate service. While a page is translated, its text and your IP address are sent to Google. Machine translation may contain mistakes. For important information, call DAWN at 303-800-9677; language assistance is available.
To stop automatic translation, choose English from the language menu.
Maps
Our map is off until you choose Load Google Map. Choosing it connects your browser to Google Maps, and Google’s privacy policy applies. The clinic address and the Get Directions link work without loading the map.
Cookies and browser storage
Cookies and browser storage are small pieces of information a website saves in your browser. A visitor who browses the website and does not sign in receives no cookies from DAWN’s website. We use only what is listed below, and none of it is used for advertising.
For all visitors
| Name and who sets it | What it does and how long it lasts |
|---|---|
gt_autoswitchBrowser storage, set by GTranslate | Remembers that automatic translation has already run, so the website does not keep switching languages Lasts: until you clear your browser data |
__GT_TRANSLATE_LANGSBrowser storage, set by GTranslate | Remembers the language you are reading in Lasts: until you choose English or clear your browser data |
wpEmojiSettingsSupportsSession storage, set by WordPress | Checks whether your browser can display emoji Lasts: until you close the browser tab |
Only if you use them
| Name and who sets it | What it does and how long it lasts |
|---|---|
dawn_profile_access_<number>Cookie, set by the DAWN website | Keeps you signed in to your own profile-update page after you open the secure link we emailed you Lasts: until the link expires (up to 30 days) |
| Donation form cookies Set by Qgiv | Used inside Qgiv’s donation form on our Donate page Lasts: set by Qgiv; see Qgiv’s privacy policy |
| Map cookies Set by Google | Used by Google Maps after you choose Load Google Map Lasts: set by Google; see Google’s privacy policy |
| Spam-check information Set by Cloudflare | Used by Turnstile on the Contact Us page Lasts: set by Cloudflare; see Cloudflare’s privacy policy |
DAWN staff and volunteers who sign in to manage the website
| Name and who sets it | What it does and how long it lasts |
|---|---|
wordpress_test_cookieCookie, set by WordPress | Checks that your browser accepts cookies on the sign-in page Lasts: until you close the browser |
wordpress_sec_…, wordpress_logged_in_…Cookies, set by WordPress | Keeps you signed in Lasts: 2 days, or 14 days with “Remember Me” |
wp-settings-…, wp-settings-time-…Cookies, set by WordPress | Remembers your screen preferences in the website’s admin area Lasts: 1 year |
wp_langCookie, set by WordPress | Remembers the language chosen on the sign-in page Lasts: until you close the browser |
wfwaf-authcookie-…Cookie, set by Wordfence | Lets the security firewall recognize signed-in users Lasts: while you are signed in |
wfls-remembered-…Cookie, set by Wordfence | Remembers a trusted device after two-step verification Lasts: 30 days |
Links to other websites
Our website links to other organizations’ websites, including the UCHealth Patient Portal (opens in a new window) (My Health Connection), the volunteer application forms on our Volunteer page, our DAWN Daybreak newsletter sign-up (opens in a new window), RTD trip planning, and DAWN’s Facebook (opens in a new window), Instagram (opens in a new window), and LinkedIn (opens in a new window) pages. These links open the other website, and that organization’s privacy policy applies. The Patient Portal is run separately from this website.
Who helps us run the website
We use these service providers to run the website. We share only what each one needs to do its job.
| Provider | What it does |
|---|---|
| Oracle | Hosts the website on a cloud server whose storage is encrypted |
| Brevo | Delivers website emails, including the messages our forms send to DAWN staff |
| Google (Drive) | Stores website backups |
| Cloudflare | Spam protection on our forms |
| Google (Translate, Maps) | Translation, and maps when you choose to load them |
| Qgiv | Donation processing |
| Wordfence | Website security |
| WordPress.org | Emoji images, on older browsers that cannot display emoji themselves |
We do not sell or rent your information, and we do not share it with advertisers.
How long we keep information
| Information | How long |
|---|---|
| Contact form submissions on the website | Not saved; sent by email only |
| Copies of website emails in the website’s email log | 21 days |
| Website statistics | 1 year |
| Website backups | About 20 days, then replaced by newer backups |
| Leadership and volunteer profiles | Until you or DAWN remove them |
| Form emails received by DAWN staff | At least 2 years |
| Security records | A rolling log of the most recent records; older records are deleted as new ones are added |
Information you have asked us to delete may stay in a backup until that backup is replaced.
Your choices and requests
You can ask us to correct or delete information you have given us. Use the Other needs form on our Contact Us page, choose Privacy request or profile removal, and tell us what you would like us to do. You can also call DAWN at 303-800-9677.
Please know that DAWN’s website relies on several separate systems: the website itself, email, backups, and the providers listed above. We do not have a single way to find or produce every record connected to one person across all of them. When you make a request, we will make a reasonable effort to find and correct or delete the information we control, and we will tell you what we were and were not able to do.
Children
DAWN provides care to adults age 18 and older. This website is not intended for children, and we do not knowingly collect information from children under 13. If you believe a child has sent us information, contact us through the Other needs form or call DAWN at 303-800-9677, and we will delete it.
Changes to this policy
We will update this policy when the website changes how it handles information. The date at the top of this page shows when it last changed.
Contact us
For questions about this policy, use the Other needs form on our Contact Us page and choose Privacy request or profile removal, or call DAWN at 303-800-9677.